Get the help you need 
                online. Here you will find answers to commonly asked questions regarding 
                our wide array of services.  
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              Sourcing or procurement 
                - the purchasing function goes by many names. The IT purchasing function 
                may now be called IT sourcing. The name change reflects the growing 
                importance of IT procurement to the success of an organization. Although 
                sourcing is often seen to have a broader sense than procurement (such 
                as strategic sourcing, global sourcing), we use both terms interchangeably.  
              
              
              Our prices are based on 
                a yearly charge, as our service packages are provided for a twelve month period. We are strongly committed 
                to offer them at moderate prices. 
                We do not publish a price list on this site, but will be happy to 
                send you our schedule of charges together with the contract agreement.  
              
              
              Please We gather price information 
                from various, public or confidential sources. Our clients are also 
                an important source of current terms and conditions. We scrutinize 
                the correctness and reasonableness of all information we collect. 
                Such data verification is performed by checking against other sources 
                and statistics (if available), reviewing the data on large month-to-month 
                changes, and calling companies to validate information. 
              
              
              
              No, the participation 
                in our services allows you to access the information only. Please 
                do not share your account with anyone, and do not give away your password. 
                Our staff will never ask you for this. Our pricing is based on the 
                assumption that your account is for your personal use only. Duplicate 
                logins using the same username will automatically disable the account.  
              
              
              Make sure your "caps 
                lock" is not on. Passwords are case sensitive, meaning that the 
                computer recognizes upper and lower case letters as being different. 
                If you still can not login, you can request 
                a temporary password. Use this to login to our website, and then change your password to 
                something more memorable. 
              
              
              If you have not received 
                a registration key yet, you will get it together with your login information. 
                Depending on the service package you are 
                subscribing to, additional member can join your group using this key. 
              
              
              For confidentiality reasons or otherwise, you may occasionally want to change your registration key. To do so, please Lost your registration key? Please We distribute registration 
                keys for our online services. Group members can create personal accounts 
                using their key until the maximum number of accounts of their service 
                package has been used. While registering, we will still ask to provide 
                name, email address, phone number, and other information. We need 
                this information in order to prevent abuse. You can track 
                online how many users have registered and disable unused accounts, 
                if necessary. Please note that you can not re-enable online any account 
                but only by contacting us. 
              
              
              A user 
                group is a community that share the same user 
                database of Benchum myData and Benchum Decision. The group is established 
                with a registration key, which we distribute for our online services. 
                New members can join the group using the registration key until the maximum number of accounts of 
                their service package has been used.  
              More information on the user group. 
              
              
              Your user 
                database is the section of our database that is exclusively 
                accessible to your user group. 
                Here, you can add your own data, and we might provide extra information 
                for your particular issues. When retrieving information, our application 
                will first look in your user database. Only if not sufficient 
                results are returned, it will then investigate the central database.  
              More information on the  user database. 
              ![]() The big volume of IT products 
                and services that is announced every year means that we cannot publish 
                analysis and forecasts for everything. Naturally we aim to cover the 
                key suppliers and their products. For those products that are not 
                covered from an analytical standpoint, we are happy to provide this 
                information through Benchum Inquiry. 
              
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