Get the help you need
online. Here you will find answers to commonly asked questions regarding
our wide array of services.
Sourcing or procurement
- the purchasing function goes by many names. The IT purchasing function
may now be called IT sourcing. The name change reflects the growing
importance of IT procurement to the success of an organization. Although
sourcing is often seen to have a broader sense than procurement (such
as strategic sourcing, global sourcing), we use both terms interchangeably.
Our prices are based on
a yearly charge, as our service packages are provided for a twelve month period. We are strongly committed
to offer them at moderate prices.
We do not publish a price list on this site, but will be happy to
send you our schedule of charges together with the contract agreement.
Please We gather price information
from various, public or confidential sources. Our clients are also
an important source of current terms and conditions. We scrutinize
the correctness and reasonableness of all information we collect.
Such data verification is performed by checking against other sources
and statistics (if available), reviewing the data on large month-to-month
changes, and calling companies to validate information.
No, the participation
in our services allows you to access the information only. Please
do not share your account with anyone, and do not give away your password.
Our staff will never ask you for this. Our pricing is based on the
assumption that your account is for your personal use only. Duplicate
logins using the same username will automatically disable the account.
Make sure your "caps
lock" is not on. Passwords are case sensitive, meaning that the
computer recognizes upper and lower case letters as being different.
If you still can not login, you can request
a temporary password. Use this to login to our website, and then change your password to
something more memorable.
If you have not received
a registration key yet, you will get it together with your login information.
Depending on the service package you are
subscribing to, additional member can join your group using this key.
For confidentiality reasons or otherwise, you may occasionally want to change your registration key. To do so, please and specify to whom the new key should be emailed. If not requested otherwise, it is sent out to all current group members. Only the new registration key will be accepted afterwards; the old key is no longer valid. Lost your registration key? Please We distribute registration
keys for our online services. Group members can create personal accounts
using their key until the maximum number of accounts of their service
package has been used. While registering, we will still ask to provide
name, email address, phone number, and other information. We need
this information in order to prevent abuse. You can track
online how many users have registered and disable unused accounts,
if necessary. Please note that you can not re-enable online any account
but only by contacting us.
A user
group is a community that share the same user
database of Benchum myData and Benchum Decision. The group is established
with a registration key, which we distribute for our online services.
New members can join the group using the registration key until the maximum number of accounts of
their service package has been used.
More information on the user group.
Your user
database is the section of our database that is exclusively
accessible to your user group.
Here, you can add your own data, and we might provide extra information
for your particular issues. When retrieving information, our application
will first look in your user database. Only if not sufficient
results are returned, it will then investigate the central database.
More information on the user database.
The big volume of IT products
and services that is announced every year means that we cannot publish
analysis and forecasts for everything. Naturally we aim to cover the
key suppliers and their products. For those products that are not
covered from an analytical standpoint, we are happy to provide this
information through Benchum Inquiry.
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